FAQ


When will I get my certificate?

In all cases the qualification that you attain begins on the day of the final assessment or at the end of the course. Mark 1 First are always happy to provide a letter, on request, to prove you hold the new qualification until your certificate arrives. A hard copy of your (or your staff’s) certificate(s) will be posted to you within 7 working days unless the Awarding Body underpinning your specific qualification requires more time.


How long will certificates last?

Most certificates are valid for three years. However, there are some exceptions due to industry policies and professional responsibility, notably that of the AED (Automated External Defibrillator) certificate, which is valid for one year.

Although workplace courses remain valid for three years the HSE highly recommend that those holding the EFAW and FAW qualifications undertake an annual refresher. Each certificate we issue has a date of issue and all information regarding qualification duration can be found on the course pages.

Mark 1 First Aid will endeavour to remind you when your qualification gets near to expiration.


How will I be assessed?

All of the courses involve assessment in one form or another. Some involve continual assessment of the students by the instructor throughout the training session. Others involve more formal assessment with practical tests and written papers at the end of the course.

All of the assessments are carried out in a relaxed and supportive atmosphere.


What is the maximum number on a course?

As a rule, for good practice and as an industry standard, groups are limited to a maximum of 12 students.

Is there a minimum number of people you will train on a course?

Although there is a discount for groups up to 12 people, much smaller groups can be accommodated. Contact Mark 1 First Aid to find out more.

 

Call Mark 1 First Aid now

01296 681258 or enquire on line